Welcome back to our ongoing series, Map Mavin Methods, where each month we detail a particular feature or aspect of Map Mavin and guide you through its use with a corresponding video.
This month’s topic is quite brief but one that has arisen through questions from several of our existing users:
“What browser should I use to work with the Admin panel of Map Mavin?”
“Why am I seeing a 404 error message when using Map Mavin?”
If you visit our website at www.mapmavin.com, you’ll see a list of the browsers that are compatible with Map Mavin. While this is not a comprehensive list, we have tested Map Mavin extensively with these browsers so we can be confident they work with all aspects of our GIS cloud. That said, many other browsers, including less popular ones like SeaMonkey and Tor Browser, have worked for users as well.
One known issue that we’d like to address is specific to Google Chrome. Not often, but often enough to where we have noticed it, Google Chrome’s cookie and cache collection interferes with Map Mavin and will lead users to an error page instead of the next Admin or web map page they are trying to visit. To avoid this, we have found two easy fixes:
- First, you can clear your Chrome browser cookies and cache, and then refresh the page.
- Second, and one that is more practical, is to make sure to use Chrome’s Incognito mode – which can be reached by the dropdown menu in the upper right corner of the browser – while using Map Mavin. Check out the video below for visual directions on accessing Incognito mode.